Partner Services

CLIENT PARTNER SERVICES

    The focus of our entire organization is to be committed to our client-partners at all levels to exceed their expectations. We want to make business simple and successful for you to meet your branding objectives. You mean much more to us than just a “customer”, you are our client-partner. This is why we have termed our “customer service” areas – Client (Partner) Services.



 

BRAND AND IMAGE MENTORS and CLIENT SUPPORT STAFF

Your dedicated professional outside Account Managers are along-side of you to work directly as part of your creative team. They are your resource that will help you maximize and enhance your brand and image. These Account Managers serve as your Brand and Image Mentors and are backed with an internal team of specialists in 4 levels of service to better assist you. These teams work diligently behind the scenes on all of your projects. You will have a fully dedicated support staff. These levels of service range from:

  • Client Relationship Specialist
  • Client Order Specialist
  • Client Program Specialist
  • Merchandising/Quoting Specialist

E-BUSINESS SERVICES

E-business and Fulfillment Services also bring to you the management tools and personalized service to meet any needs.

  • Custom Call Center
  • Email Confirmed Order Response
  • Customized Inventory Management Systems
  • Customized Management Reporting Systems
  • Online Ordering 24/7
  • Same Day Shipping
  • Interactive Voice Response
  • Internet and Data Mining Programs